Why Choose PH Credit As Your Credit Insurance Broker?

Here at PH Credit, we have over 30 years experience in the credit insurance industry, with over 28 years as an Independent Specialist Broker at Director level. In 1998, there was a management buyout which formed Paul Humphreys Credit Insurance Ltd.

In our 30 years of operation, we have gained wide ranging experience and knowledge in both domestic and export Credit Insurance. We have earned our excellent reputation in the industry for both quality and service.

Currently, we manage a varied portfolio, with just under £750,000,000 of insured turnover. We have built excellent and longstanding relationships with the leading credit insurance companies, such as Atradius, Coface, Chubb, Allianz/Euler, QBE, and TMHC.

We are fully regulated by the Financial Conduct Authority under permission number 304932.

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How We Can Help

If you need to contact anyone about your credit insurance policy, you will reach the same people every time. Our experts are working to ensure you get the very best out of your policy

We can offer expert advice on customers having payment difficulties and ensure that you continue to comply with the terms of the policy.

We speak to highly skilled credit risk analysts on a daily basis, enabling us to avoid any unnecessary refusals on credit limits, whilst also finding growth opportunities where there are higher credit limits available.

Understanding Your Needs

Unlike our competitors, we feel that your future point of contact should be the person you have negotiated your policy with. This will not only ensure continuity, but will also ensure that the advice you receive is consistent, expert and personal.

At PH Credit, you won’t be constantly on hold, listening to tiresome music and automated messages. You will get straight through to us, and our team will know exactly who you are and how they can help you immediately.

We have worked with many companies in a myriad of different sectors – we understand the need for a rapid turnaround of quality credit limit decisions.

Services

Advice and training on policy compliance
Advice on obtaining cover
When to not apply, and stick with discretionary cover
Requesting and supplying new information, challenging marginal decisions
Guidance on your credit rating with the major credit insurance companies
We will monitor your key customers for negative and positive significant changes
Advice on countering fraud
A market review as required at renewal with the leading insurance companies

Credit Limits

Whilst it is not always possible to obtain 100% of the cover required, we will work with you to make sure that the latest credit limit is based on the most up to date information available.

This will enable you to make an informed decision on the levels of uninsured support that you are willing to offer. Our extensive experience will allow us to help you have the most appropriate levels of cover.

Day to Day

If you need to contact us about your credit insurance policy, you will reach the same people every time.

Our experts are working to ensure you get the very best out of your policy. We can offer expert advice on customers having payment difficulties and ensure that you continue to comply with the terms of the policy.

Testimonials

“We have traded with Paul Humphreys Credit for many years. The service we receive is unparalleled – nothing is too much trouble. We are often approached to use new solutions or business to another company, but our answer is always the same. No one else can match the personal touch, attention to detail and level of service we receive from Paul, Matt and the team.”

Large Shropshire Based Personnel Company

“We have dealt with Paul Humphreys for many years and are always impressed by the extremely efficient, professional, yet personal, service we receive. Paul is always available for help and advice – nothing is too much trouble – he has a fantastic knowledge of the industry and we would have no hesitation in recommending him.”

FD European owned Midlands based Building Products Manufacturer

“I have used the services of Paul for over 15 years with different companies and roles. He has always expertly sourced relevant and competitive credit insurance for both domestic and foreign markets. However, his service goes far beyond this, and on a daily basis I can rely on Paul to assist with intelligent customer & prospects, problematic credit limits, and advice regarding debt recovery and claims. He is an invaluable supplement to our credit control function and I have no doubt his knowledge and dedication I know would have suffered a lot more bad debt write-offs.”

FD of large Southern Based Electrical Wholesale Business

Case Studies

Supporting Growth in Export Markets

Over the last 20 years we have worked with a client to help them to achieve significant organic growth. When we first started out, we were looking at total sales of £10,000,000, of which £1,000,000 was exported. They were originally with an underwriter who specialised in the UK market and were happy to look at export into the EU, Australia, Canada and the USA, but they were not keen on the wider export business, and this became an issue as it was holding back on their growth plans.

The initial solution was to leave the UK business where it was as they were doing a very good job on that side and to move the export side over to a specialist underwriter. We are now looking at £60,000,000 in UK sales and £135,000,000 of export sales. Whilst there are many factors behind this, having the confidence to expand sales on open account terms into new markets has led to exponential growth both in the UK and in difficult export markets, including Azerbaijan, Kazakhstan and Nigeria.

Requiring Speed and Flexibility

Our client was buying a company from administration, and Credit Insurance was a condition of lending. In order to secure the business and 200 jobs the transaction had to be completed in a very short time. Inside a 2-day deadline we had a bespoke Credit Insurance solution in place that fully met our customers and finance companies needs.

With some careful monitoring of their remaining customers, we put in place £2,640,000 worth of credit limits without any nil decisions, which equated to 95.6% of the requested values. We left marginal limits as discretionary with a further review as and when needed.

Policy Compliance and Credit Management

We have considerable experience in helping to shape credit control procedures. We are working with £50,000,000+ stockholding and distribution business. They were distressed and bought out by new owners, just before administration seemed the only solution.

The credit control was almost nonexistent and although they had been paying in excess of £200,000 a year in premiums for 3 years they had not been able to make a single successful claim. This was due to a combination of poor policy compliance and either not having cover in place or not having cover on the correct company.

With a new policy in place, at a significant premium saving and with a considerable amount of support they are now fully compliant and trading almost exclusively on a fully insured and fully funded basis. Sales have increased significantly and bad debt levels have reduced in a similar way. As an added bonus, we also found that they had been incorrectly declaring their insured turnover and paying premiums on sales that should have been excluded. They subsequently received a rebate of over £40,000.

Registered Office:

4 Pearson Road
Central Park
Telford
Shropshire
TF2 9TX

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